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Prescriptions
Please follow the guidelines and choose the right option for you.
Ordering a repeat prescription
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the NHS App
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
To avoid errors and to keep the phone lines free for those who need to make an appointment we do not accept requests over the phone.
We no longer accept paper requests for repeat medication
Requesting prescriptions via your community pharmacy
If you are unable to use the NHS App then the next best thing is to speak to your local community pharmacy of choice and give them permission to order your regular medications on your behalf. They will then request these via a secure messaging system.
However this route takes longer as there are more administrative steps to complete as currently the system is not integrated with your medical records as it is for the online prescription service. Our preference is that patients use the online prescription service.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
Remember to take weekends and bank holidays into account.
If you are travelling don’t forget to contact us at least a week before you travel.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Learn how to nominate a pharmacy
Medication and prescriptions query
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
Pharmacists are trained experts in the use of medicines. For many questions regarding your medication, you’ll find your local pharmacy a valuable source of information. They can answer questions like,
- When you should take your medication and what to do if you miss a dose.
- Advise you on possible side effects, and what to do if they occur.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Further prescriptions information
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescriptions charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.